> ## Documentation Index
> Fetch the complete documentation index at: https://gcore-doc-1674.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Colocation

Gcore Colocation places customer-owned servers and network hardware in enterprise-grade data centers. It combines the reliability of Tier II and above certified facilities with direct access to Gcore's global network and built-in DDoS protection, with 24/7 on-site technical support included in every plan.

## Rack options

Three configurations are available. Rack unit and full rack options can be ordered directly. Private cages are available on request for large enterprise deployments.

| Option       | Space                                     | Committed power |
| ------------ | ----------------------------------------- | --------------- |
| Rack unit    | 1U to 10U in a shared rack                | 500 W per 1U    |
| Full rack    | 1 dedicated rack                          | 5 kW            |
| Private cage | Multiple racks in a custom enclosed space | Custom          |

For current pricing on rack unit and full rack options, see [gcore.com/colocation](https://gcore.com/colocation). Private cage pricing is determined per deployment.

## What's included

Every plan includes the following regardless of rack type or location.

### Power and cooling

Each rack includes redundant power at the committed capacity and active cooling managed by the data center facility. Customers who exceed their committed power allocation are charged an overcommit fee.

### Network connectivity

Colocated equipment connects directly to Gcore's global low-latency network, built for content delivery and high-performance applications. High-bandwidth internet access is part of the plan at every location. Additional connectivity services (IP Transit, IP Access, Cross-Connects, and Leased Lines) are available as [separate add-ons](/colocation/connectivity).

### DDoS protection

Traffic to colocated servers can be routed through Gcore's own scrubbing infrastructure before reaching the equipment. It's a native network capability, not a third-party service, and it's included at no additional cost.

### On-site technical support

Technical staff are on-site 24/7 to handle remote hands, hardware troubleshooting, racking and stacking, and emergency response. The [Smart Hands](/colocation/smart-hands) service is available as a paid add-on for more complex work: hardware installation, component replacement, diagnostics, and cable management.

## Billing model

Rack space is billed monthly based on rack type and location. Power is committed at a fixed allocation per rack; usage beyond that allocation is charged as an overcommit fee. Additional services such as Smart Hands and connectivity are billed separately.

For current rates, see [gcore.com/colocation](https://gcore.com/colocation) or contact the [sales team](https://gcore.com/contact-sales) for a quote specific to your location and configuration.

## Data center tiers

Gcore colocates in Tier II and above facilities certified under the Uptime Institute standard, including the same Tier III and Tier IV data centers used for Gcore's own mission-critical infrastructure.

| Tier     | Uptime  | Redundancy model               |
| -------- | ------- | ------------------------------ |
| Tier II  | 99.741% | Redundant capacity components  |
| Tier III | 99.982% | N+1 concurrent maintainability |
| Tier IV  | 99.995% | 2N fully fault-tolerant        |

Tier III facilities provide concurrent maintainability, meaning hardware can be serviced without taking the system offline. Tier IV adds full fault tolerance, meaning any single component failure does not interrupt operations.

## Locations

Colocation is available across 29 data centers worldwide. Multiple facilities are available in some cities.

**Europe**

* Amsterdam, Netherlands (two facilities)
* Frankfurt, Germany
* Helsinki, Finland
* London, United Kingdom
* Luxembourg (two facilities)
* Paris, France
* The Hague, Netherlands

**Americas**

* Atlanta, Georgia, USA
* Chicago, Illinois, USA
* Dallas, Texas, USA
* Manassas, Virginia, USA
* Miami, Florida, USA
* New York area, USA (two facilities)
* Santa Clara, California, USA
* São Paulo, Brazil (two facilities)

**Middle East**

* Dubai, UAE

**Asia-Pacific**

* Almaty, Kazakhstan
* Astana, Kazakhstan
* Hong Kong
* Mumbai, India
* Singapore (two facilities)
* Sydney, Australia
* Tokyo, Japan (two facilities)

Contact the [sales team](https://gcore.com/contact-sales) to confirm availability and pricing at a specific location.

## Additional services

The following services are available alongside rack space for colocation customers.

* [Connectivity](/colocation/connectivity): IP Transit, IP Access, Cross-Connects, and Leased Lines for internet access and private networking between sites
* [Smart Hands](/colocation/smart-hands): paid on-site technical support for hardware operations at the data center

## How to order

Contact the [sales team](https://gcore.com/contact-sales) to get started. To speed up the conversation, have the following ready:

* Preferred location or region
* Rack type needed (rack unit, full rack, or private cage)
* Power requirement (committed capacity)
* Preferred start date